Website maintenance
You Deserve A Reliable Partner
The internet is no longer a static place and your website requires ongoing support to function properly. We can help you with your website needs. Do you need to transfer a domain or need help with your web hosting account? Need assistance working with WordPress? Would you like to add a custom feature to your website? Were you left high and dry by your last website design company and need assistance? We provide solutions to these type of problems and are here to assist you.
We provide both monthly plans and a-la-carte services. Contact us today to request an hourly itemized quote.
Support Packages & Pricing
Basic
Package From- Support Time: 30 mins
- WordPress Updates
- Theme + Plugin Updates
- Technology Updates
- Regular Backups
- Spam Removal
- Security Monitoring
- Monthly Reports
- Email Support
Plus
Package From- Support Time: 1.5 hrs
- WordPress Updates
- Theme + Plugin Updates
- Technology Updates
- Regular Backups
- Spam Removal
- Security Monitoring
- Monthly Reports
- Email Support
Pro
Package From- Support Time: 3 hrs
- WordPress Updates
- Theme + Plugin Updates
- Technology Updates
- Regular Backups
- Spam Removal
- Security Monitoring
- Monthly Reports
- Email Support
Looking for custom pricing? Contact us for a quote.
FAQ’s about our Website Support services
What can I use my support time for?
You can use your time for any updates related to design, content, graphics, newsletter, or just getting advice on general website maintenance. Standard rates apply to any overages.
Will I be locked into a long-term contract?
Our website maintenance plans are month to month and you are free to cancel without any penalty. We would like you to be happy with our maintenance services and if for any reason you want to cancel, just give us a 30 day notice and we will cancel your services.
Does unused support time roll over?
We recommend using support time for the month as unused time does not roll over.
How do I contact you when I have a problem?
You simply submit a request to support@tactagency.com and we will reply within normal business hours. If it is an urgent matter then include the word “urgent” in the subject line. That gets our attention pretty fast.
Do you guarantee my website won't go down or be hacked?
We can’t promise either of those things won’t happen, however, our security processes will make it highly unlikely for your site to be hacked. In the event your site goes down, we will be ready to restore it back to its unhacked state.
Will you help with SEO, social media, and web design requests?
Please refer to our website design page, SEO services page, and social media page for further information.