Website Support

Submit A Ticket

Do you require assistance with a website we have created or are maintaining for you? We’re happy to take care of all your website needs! Please submit a ticket, and we will do our best to assist you within the next 24 hours.

Website Support Frequently Asked Questions

To whom do you offer assistance, and on which platforms do you provide it?

We specialize in WordPress website design and maintenance, with a team of skilled developers. We offer assistance for all your WordPress needs.

If you’re looking to design a website from scratch or revamp an existing one, feel free to reach out to us. We’re more than happy to assist you in any way we can.

What types of website tasks do you accept?

Our team has extensive knowledge of WordPress. However, we do not provide support for advanced development or external modifications, such as custom scripts, APIs, or custom app development.

What is considered a website support task?

Keep support task descriptions short and simple to avoid confusion.

Breaking down each task into the smallest possible part that makes sense is recommended.

Example 1: If you need two pages created with different templates, you would submit a task request for each page because it is the smallest viable piece.

Example 2: Say you need multiple changes to your homepage. You wanted a main navigation button link replaced, change the hero background image, and a footer link added.

You would submit each task as a single request:

Task 1: Replace the main navigation button link.

Task 2: Change the hero background image.

Task 3: Add a footer menu link.